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Five Ways to Find an Appliance Repair Company You Can Trust

When your appliances break, you have two options. You can either throw your old appliance away and spend hundreds of dollars on a new one, or you can save your hard-earned money and have your appliance repaired instead. Of course, having your appliances repaired will only save you money if you hire an honest and reputable company. Here are five tips for how to find one.

1. Ask for Referrals

Ask your friends and family which appliance repair companies they have used and loved. If they had great service, chances are, you will too. Unlike company salespeople who have an agenda or online reviews, which may be biased, your friends and family will tell you all about a company’s work and service honestly.

2. Research the Company

Next, find out as much as you can about the company you are considering. A company that has been in business for many years is likely to be more trustworthy than a company that has no business history. Also, a local company like Dave’s Appliance Service may work harder, because they have a personal reputation to uphold.

3. Read Company Reviews

One great way to find out information about a company is to read online reviews, such as those you can find through the Better Business Bureau, Angie’s List or Yelp. While reviews on a company’s website are probably biased, if you can find a large number of reviews on a third-party website, these reviews are generally pretty trustworthy.

4. Inquire about Professional Paperwork

A quality appliance repair company will have the appropriate licensing, certifications and insurance that they need, and they will be able to show you documentation of this upon request. If a company doesn’t have this paperwork or won’t produce it, take your business elsewhere.

5. Beware of Scams

While most washing machine repair companies are legit, unfortunately there are many scam artists in the world. Do not give your business or personal information to a company who asks for money upfront, who refuses to guarantee their work, or who asks for more personal information than they need to know.

Don’t hire just any repair company. Follow these five tips, then hire a company you can trust.

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“We offer fast, friendly and very affordable appliance repair service.”

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2015 Angie’s List Super Service Award

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Helpful Hints

Things to check before you call:

  • CHECK for a blown fuse
  • CHECK that the appliance is plugged in
  • CHECK that the dryer vent is clean
  • CHECK that refrigerator controls are at the proper setting