Freezer Not Working, But Fridge is Fine?
When you have a refrigerator/freezer unit and the freezer doesn’t seem to be working right, but the fridge is fine, it can be more than a little annoying. There are a number of issues that could be causing this problem. Some of them you can deal with yourself; for the others, you can call in the experts at Dave’s Appliance. For some of them, you must call in the experts due to federal regulations.
You’re probably aware that your fridge can’t be pushed right up against a wall, because there needs to be space around the condenser. What many people don’t know is that there also needs to be space in your refrigerator between the refrigeration and freezing sections to allow air to circulate. Sometimes ice can accumulate in places between the two, and it doesn’t get noticed until it’s really created a problem. This is especially true if the door hasn’t been shut properly and humidity causes an ice build up. To fix this problem, search for the hidden ice and remove. Alternatively, you can defrost the whole fridge.
Ice Maker Issue
If your freezer has an ice maker installed and you’re not using it, it needs to be disconnected. If it’s not turned off, the icemaker will continue to run through its cycles even though there’s no water. Problems arise because it goes through its cycles really quickly and every time it does, the heater under the ice maker tray is activated. So anything that is close to the ice maker will thaw. This also causes a buzzing sound, when it’s trying to get water. This is water valve noise, not to be confused with the buzzing from the compressor. If this is your issue, the solution is simple: disconnect the ice maker, and make sure it stays switched off.
Your compressor should hum along happily, but sometimes it goes in fits and starts. When your compressor doesn’t run long enough, it can mean that the freezer never gets cold enough. Some reasons for intermittent compressor function include: overheating, bad relays, or broken motor. You can determine whether the issue is the compressor by feel. If it’s really hot or makes an odd noise (like clicking or buzzing), then it’s probably the culprit. Knowing that doesn’t get to the fix the problem, though. This would be the time to call in the experts at Dave’s Appliance. We can figure out the cause and fix it.
A low freon charge can cause the evaporator to be cool but not cold enough to freeze. That would lead to the evaporator inside the freezer not frosting over completely. You can check if this might be the issue by removing the back panel inside your freezer to see what the coils look like. If only a portion of the coils are frosted, or if you see a large clump of ice in one of the corners, then you have a freon problem. You could have a leak, or may simply need a recharge. In any event, this isn’t a repair you can do. You need to call the professionals at Dave’s Appliance. We have the EPA licensing required to deal with the issue.